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First decade 2000 : Fumigation services were further strengthened with the installation of our own fumigation containers at Cochin in August 2000. The same month also saw PCI become the exclusive distributors in India for Goliath® Gel, the new generation cockroach control bait from Aventis CropScience.
Further amendments to the Companies Act, led to the re-insertion of the word “private” and so PCI reverted to its earlier name : Pest Control (India) Private Limited. The company logo also adopted a stronger and more contemporary identity.
2001 : In January, the company’s corporate headquarters moved into the present premises at Jagdamba House, Goregaon. The large new office space afforded the setting up of a well-equipped training room and library as well.
PCI introduced the new generation glue based Insect Light Trap, Spider®, from Brandenburg, UK. These Electrical Flying insect Catcher (EFC) machines comply to international food safety standards and are an ideal tool for monitoring insect activity as they catch and preserve insects on Control (glue) Boards.
The same year, PCI became the sole distributors in India for Trece Inc., USA, for their Storgard® range of pheromone monitoring systems for Stored-product Insect Pests. >>SIM Service
PCI’s association with the OCS Group, UK, was cemented with the creation of a 50:50 joint venture company, PCI Cannon Hygiene Pvt. Ltd., which was formally launched in April 2001. This marked PCI’s foray into service diversification, adding Feminine hygiene and Bio-medical Waste Disposal services into its large basket of pest management services. >>PCI Environmental
BCRL moved into its new, sprawling premises on the outskirts of Bangalore and was officially inaugurated in April, 2001. This coincided with the PCI Convention 2001, with the theme : A Brave New World - New Alliances, New Synergies, New Challenges, New Opportunities, showcasing the company’s achievements and enhanced capabilities with the addition of new technologies and products.
2002 : PCI became the first pest management company in India to hold education and awareness programmes on food safety as per international norms. The series of seminars were held in association with the American Institute of Baking (AIB) International, a well-known food safety auditing company from the USA.
The Field Extension and Education (FEE) Unit was started, headquartered at BCRL with teams located at various branches across the country. FEE’s main objective is to conduct product trials and validations and gather various feedback from field conditions.
2003 : January, Termiseal® was relaunched with Chlorpyriphos 2%. Trubble Gum Economy pack was also introduced alongwith the unique Road-Box Bait’n’Board station, which complies with latest standards and is lockable, tamper-proof and fixable. Roda-Box can be used with Roban® cake and also Trubble Gum Economy pack.
New lines of service, Stored-product Insect Management, SIM Service (using the StorGard® range of products from Trece Inc., USA) was launched.
BCRL division grew from strength to strength. Procedures for mass production of various products were further improved and standardised. The close association with University of Agricultural Sciences (UAS), Bangalore, resulted in the go-ahead for their M.Sc./ Ph.D. students to carry out their research at BCRL. This was further strengthened when a formal Memorandum of Understanding (MOU) was signed between the two institutions for collaborative research, training and extension, making BCRL the first and so far only private institution to have done so in the country.
In June 2003, PCI’s standardisation programme was launched, which included a smart new uniform for technicians and managers. This programme implemented the new standard operating procedures for upgradation of all services and also provided training to staff nationwide, enabling the company to re-equip itself to cater to the changed scenarios and requirements of its customers.
Advances in eco-friendly management techniques for agriculture continued; PCI is the first company to develop and patent a portable water trap, Wota-T, to be used in conjunction with pheromone lures (also developed indigenously) for managing the four major sugarcane borers, Early Shoot Borer (Chilo infuscatellus), Inter-Node Borer (Chilo sacchaiphagus indicus), Stalk Borer (Scirpophaga excerptalis) and White Top Borer (Chilo auricilius). Other pheromones introduced were for the Brinjal Fruit & Shoot Borer (Leucinodes orbonalis) and Melon Fly (Bactrocera cucurbitae) and Fruit Fly (Bactrocera dorsalis). A specially designed trap for the last two, Fligh-T , was introduced along with an improved, water resistant trap with sticky liners, Del-Ta, for trapping smaller moths such as Diamond Back Moth (Plutella xylostella). A singnificant break-through was the development of the indigenous lure for the Red Palm Weevil (Rhyncophorus ferrugineus), a serious pest of palm trees. RPW Lure is easy to use and is far cheaper than its imported counterparts.
2004 : In its Golden Jubilee year, the company was uniquely poised to provide a comprehensive range of professional services and quality products & equipment for Pest Management. It had made the transition from mere “pest control” to Intelligent Pest Management (IPM).
April saw the addition of a much-needed facility. PCI’s in-house residential Training Centre at Karjat, or KTC as it is now called, was made operational. KTC, situated on the banks of the Ulhas river, is fully equipped with the latest audio-visual aids and provides a conducive environment for all kinds of training courses, whether induction, refresher, new technology or soft skills.
New Line of service for pest bird proofing, BirdPro Service (in association with Network Pest Control - Sorex International, UK), was launched. BirdPro Service soon made great strides and PCI, in a short span of time, acquired an impressive clientele for this unique service in the country.
November : The Grand Convention 2004, commemorating 50 years of PCI’s existence, was held at the Renaissance Mumbai Hotel & Convention Centre, on the banks of Powai Lake. It was at the very place that N.S. Rao had contemplated starting his business, 50 years ago. The theme, “An Odyssey of Success, Redefining the Future” aptly summed up the confident, new approach and the strides the company had taken since inception. PCI’s business associates were in full attendance for the technical sessions and the glittering grand finale, the Awards Nite.
In November, PCI became exclusive distributors for Marolex, Poland, for their range of lightweight and durable spraying equipment.
2005 : In March, PCI became the exclusive user of Termatrac termite detection & Tracking unit from Termatrac, Australia. The unit has significantly enhanced Termiseal Service by providing the unique ability to detect and track termite activity inside walls and surfaces without damaging them.

In May, PCI established its in-house Customer Care Centre at the Corporate Office. Fully staffed and operational, it caters to customer enquiries, complaints and other CRM issues. This has expanded to a network of 20 dedicated centres across the country.
2006 : PCI became one the first companies in India to be certified to the new AQIS-AFAS Methyl Bromide standard. More than 28 PCI establishments all over India are registered and accredited with Directorate of PPQ&S, Govt. of India, as per the latest national and international standards (NSPM 11&12, ISPM 15) for methyl bromide fumigation and treatment of wooden packaging materials.
BCRL celebrated 25 years of stellar achievement; trail-blazing research efforts have led to numerous successes and a host of new products and technology.
PCI’s Biennial Convention was held in September, at the Goa Marriott Resort, in sunny Goa. This time, it was a completely in-house affair with PCI managers taking centre-stage. The theme was “The Onward March : Progression with Competence & Integrity” .
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